[Server Monitoring] Connectivity issues to Scoutapp.com

Incident Report for Scout

Resolved

Server Monitoring functionality is restored. Reach out to support@scoutapp.com if you have any questions.

Posted May 04, 2016 - 10:31 MDT

Update

We're seen several minutes of metrics flowing in. We're doing a review of the rest of our systems.

Posted May 04, 2016 - 10:23 MDT

Update

Connectivity has been restored - we're investigating an issue that is preventing our app servers from connecting to our database.

Posted May 04, 2016 - 10:11 MDT

Update

Our hosting provider is investigating an outage at their Atlanta Data Center. Their status incident: http://status.railsmachine.com/incidents/zdfygytrngzh.

Posted May 04, 2016 - 10:01 MDT

Identified

Our hosting provider is showing a drop in network uptime. We're communicating with them on the incident.

Posted May 04, 2016 - 09:49 MDT

Investigating

We're investigating connectivity issues to Scoutapp.com that is impacting server monitoirng.

Posted May 04, 2016 - 09:40 MDT